The Conflict Resolution Program

IntroductionCRP index photo

The Conflict Resolution Program (CRP), part of the University of Delaware's Institute for Public Administration, is an expansive alternative-dispute-resolution (ADR) resource dedicated to supporting government, organizations, agencies, and individuals by designing programs and services that meet their respective goals. Throughout the state of Delaware, CRP works with

  • State agencies
  • State and local governments
  • Educators and related education personnel
  • Parents, students, mentors, and advocates
  • Nonprofit groups
  • Boards, administrators, managers, and leaders

CRP services include, but are not limited to

  • Teaching and training
    • Conflict resolution
    • Building effective teams
    • Effective communication
    • Collaborative problem-solving
    • Collaborative leadership
    • Facilitation skills
    • Mediation skills
    • Peer mediation
  • Meeting design and facilitation
  • Strategic planning
  • Civic engagement, public forums, and focus groups
  • Organization development / change management
  • Systems design
  • Research and evaluation
  • Conference presentations

For additional details on CRP programs and services, please explore CRP’s Web pages or contact CRP staff by phone (302-831-8158), fax (302-831-0450), or e-mail.