The Conflict Resolution Program
Introduction
The Conflict Resolution Program (CRP), part of the University of Delaware's Institute for Public Administration, is an expansive alternative-dispute-resolution (ADR) resource dedicated to supporting government, organizations, agencies, and individuals by designing programs and services that meet their respective goals. Throughout the state of Delaware, CRP works with
- State agencies
- State and local governments
- Educators and related education personnel
- Parents, students, mentors, and advocates
- Nonprofit groups
- Boards, administrators, managers, and leaders
CRP services include, but are not limited to
- Teaching and training
- Conflict resolution
- Building effective teams
- Effective communication
- Collaborative problem-solving
- Collaborative leadership
- Facilitation skills
- Mediation skills
- Peer mediation
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- Meeting design and facilitation
- Strategic planning
- Civic engagement, public forums, and focus groups
- Organization development / change management
- Systems design
- Research and evaluation
- Conference presentations
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For additional details on CRP programs and services, please explore CRP’s Web pages or contact CRP staff by phone (302-831-8158), fax (302-831-0450), or e-mail.
