mariaa@udel.edu e-mail
302-831-4570 phone/voice-mail
302-831-3587 fax
188 Graham Hall | University of Delaware | Newark, DE 19716
Education | Research and Professional Interests | Experience | Recent Courses Taught | Selected Publications
EducationDPA, University of Southern California 1997, Public Administration
MPA, University of South Florida 1980, Public Administration
BSW, University of South Florida 1977, Social Work
Research and Professional Interestspublic performance management, organizational behavior, performance measurement, evaluation
Experience2011-present
Professor and Director, School of Public Policy & Administration; Senior Policy Fellow, Institute for Public Administration, University of Delaware
2007-2010
Professor and Director, School of Urban Affairs & Public Policy; Senior Policy Fellow, Institute for Public Administration, University of Delaware
2002-2007
Associate Professor, School of Urban Affairs & Public Policy; Senior Policy Fellow, Institute for Public Administration, University of Delaware
1997-2002
Assistant Professor, School of Urban Affairs & Public Policy; Senior Policy Fellow, Institute for Public Administration, University of Delaware
1999
Joint appointment to the Consumer Studies Department, Leadership Program
1988-1997
Director of Undergraduate and Internship Programs, and Instructor, Department of Public Administration, University of Central Florida
1983-1988
Senior Management Analyst, Office of Management and Budget, City of Orlando
1981-1983
Division Senior Management Analyst, Department of Management and Budget, Operations Analysis, City of Miami
1980-1981
Evaluator, United States General Accounting Office
Recent Courses TaughtUAPP 819–Management Decision-Making
UAPP 835–Organizations and Management in the Public and Nonprofit Sectors
UAPP 685–Performance Management
Selected PublicationsCivil Society in Cuba: Advancing through Moral Convictions and Public Connectedness, Miami, FL: University of Miami Press (2008).
International Handbook of Practice-Based Performance Management, Thousand Oaks, CA: Sage (edited with Patria de Lancer Julnes, Fran Berry & Kaifeng Yang) (2008).
Managing Human Behavior in Public & Nonprofit Organizations, Thousand Oaks, CA: Sage, 2002, First Edition (with Robert Denhardt and Janet Vinzant Denhardt); Translated to Chinese (2008), Second Edition (2009).
Managing for Results in State Government. Westport, CT: Quorum Books, (1999).
“Assessing Program Performance in NASPAA Accredited Programs” (with Kim B. Gomes), Journal of Public Administration Education, Winter 2006, Vol. 12 # 1.
“Willingness to Pay for Capital Investments in Public Education: The Mitigating Influence of
Community and Enlightened Self-Interest,” with Mark Glaser and David R. Miller, Public Integrity, issue 5, # 3, 2003.
“A Mission-Driven and Performance Focused Framework for Homeland Security,” with John R. Paron, Performance Measurement and Management: Research and Action, Andy Neely, Angela Walters, and Rob Austin, editors. Cranfield, UK: Cranfield University [refereed proceedings--July 2002, pages 427-434].
“Willingness to Pay for Capital Investments in Public Education: The Mitigating Influence of Community and Enlightened Self-Interest,” with Mark Glaser and David R. Miller (under review).
“Reinventing Government: Managing for Results,” Public Administration Quarterly, Vol. 26, No. 1, summer 2002, pp. 147-173.
“Teaching Analytical Skills in the MPA Curriculum,” with Jeffrey Raffel, Journal of Public Affairs Education, Vol. 7, No. 3, July 2001, pp. 161-169.
“The Role of Social Indicators in Developing a Managing for Results System,” with Leslie Cooksy and Carl Nelson, Public Productivity and Management Review, Vol. 24, No. 3, March 2001, pp. 254-269.
“The Rise and Fall of the Florida Benchmarks,” Performance Measurement--Past, Present, and Future, Cambridge, UK: Fieldfare Publications Ltd., refereed proceedings--July 2000, pages 16-23.
“Harnessing the Resources of Community: The Ultimate Performance Agenda,” with Mark A. Glaser and Stephanie Payton, Public Productivity and Management Review, Vol. 23, No. 4, June 2000 pp. 428-448.
“Quality And Performance: The U.S. Experience” in Practice-Based Performance Management: An International Handbook, Thousand Oaks, CA: Sage. Edited by Patria de Lancer Julnes, Fran Berry, Maria P. Aristigueta, Kaifeng Yang (2008).
“Civil Society in Cuba: Advancing through Moral Convictions and Public Connectedness” in Cuban Affairs Quarterly, electronic journal (Vol. 3, Issue 1, January 2008).
“A Performing Public Sector” Symposium Editor (w/ Wouter Van Dooren), Public Performance and Management Review, ( Vol. 30, No. 4, June 2007).
“The Status of Performance Budgeting,” (Symposium editor with Jonathan Justice), Public Performance and Management Review, (Vol. 30, No. 1, September 2006).
“Assessing Program Performance in NASPAA Accredited Programs” (with research assistant, Kim B. Gomes), Journal of Public Affairs Education, [Vol. 12, No. 1, Winter 2006].
"Indicators of Living Conditions: Challenges for Accountability and Performance” in Public Productivity and Performance Handbook. Edited by Marc Holzer and Seok-Hwan Lee. Marcel Dekker, Inc., 2004.
“Willingness to Pay for Capital Investments in Public Education: The Mitigating Influence of Community and Enlightened Self-Interest” (with Mark Glaser and David R. Miller), Public Integrity, [Vol. 5, No. 3, 2003].
“A Mission-Focused and Performance Driven Framework for Homeland Security.” Performance Measurement and Management: Research and Action. Edited by Andy Neely, Angela Walters, and Rob Austin. Cranfield, UK: Cranfield University [refereed proceedings--July 2002, pages 427-434] (with John R. Paron).
“Measuring Performance in State Government,” John J. Gargan (ed.), Handbook of State Government Administration, Marcel Dekker, Inc., 1999, pp. 347-361.
