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Audrey Helfman   IPA homepages graphic
 

Audrey L. Helfman, PhD

ASSOCIATE PROFESSOR, LEADERSHIP PROGRAM, AND ASSOCIATE POLICY SCIENTIST

ahelfman@udel.edu e-mail
302-831-1708 phone/voice-mail
302-831-3587 fax

186 Graham Hall | University of Delaware | Newark, Delaware 19716

expertise | education | honors | experience | courses taught | selected publications

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EXPERTISE
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Dr. Helman teaches both undergraduate courses on the topic of leadership and change within organizations.

Dr. Helfman organizes and conducts leadership development workshops and programs which have been attended by corporate managers, women in state and local government, local government elected officials, municipal clerks, and managers in state employment. She also teaches advanced leadership training courses for the Women’s Leadership Development Program.
 

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EDUCATION
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PhD, University of Delaware 1993, Urban Affairs and Public Policy

MPA, University of Delaware 1985

BS, University of Minnesota 1974, Home Economics
 
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HONORS
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Golden Key National Honor Society, Inducted as Honorary member, 1998

E.A. Trabant Award for Women’s Equity, 1997

Professional Merit Award, University of Delaware, 1991

New Jersey Assembly Resolution, for work as Legislative Fellows’ Director, 1990

State Superintendent of School’s Merit Award, 1990

Women of Excellence Award, University of Delaware, 1987

Haskell Award, University of Delaware, 1986
 
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EXPERIENCE
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2005 - present   Associate Professor, Leadership Program, and Associate Policy Scientist, Institute for Public Administration, College of Human Services, Education & Public Policy, University of Delaware
 
1998 - 2005   Assistant Professor, Department of Consumer Studies, and Associate Policy Scientist, Institute for Public Administration, College of Human Services, Education & Public Policy, University of Delaware
 
1996 - 1998   Associate Policy Scientist, Assistant Professor, and Internship Director, Institute for Public Administration, College of Human Services, Education & Public Policy, University of Delaware
 
1994 - 1996   Assistant Policy Scientist, Assistant Professor, and Internship Coordinator, Delaware Public Administration Institute, College of Urban Affairs & Public Policy, University of Delaware
 
1988 - 1994   Policy Specialist II, Delaware Public Administration Institute, College of Urban Affairs & Public Policy, University of Delaware
 
1987 - 1988   Research Assistant, Delaware Public Administration Institute, College of Urban Affairs & Public Policy, University of Delaware
 
1985 - 1986   Research Assistant, Delaware Household Survey, College of Urban Affairs & Public Policy, University of Delaware
 
spring 1985   Planner III, Office of the Secretary of Community Affairs, State of Delaware
 
summer 1984   Audit Intern, Delaware State Auditor of Accounts
 
1979 - 1983   Director, Emergency Energy Fuel Assistance Program, Baraga, Houghton, Keweenaw Community Action Agency (Hancock, Mich.)

 
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RECENT COURSES TAUGHT
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LEAD100--Leadership, Integrity and Change

LEAD101--Understanding Consumers

LEAD340--Internship in Consumer Affairs

LEAD404--Leadership in Organizations

LEAD411--Topics in Leadership Dynamics
 
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SELECTED PUBLICATIONS
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Leadership Workbooks

“Leadership Development for Greenwood Trust,” Home of the Discover Card. A workbook written for a series of six workshops provided on a consulting basis, March through June, 1998.

“Leadership: Skills Pull It All Together,” A workbook developed for a series of ten leadership workshops for women in public administration. Updated annually since 1995.

Journal Articles and Technical Reports

“Leadership in Higher Education: Lessons in Designing a Leadership Development Model,” Conference Proceedings: Shaping a National Agenda for Women in Higher Education, Women in Higher Education (WIHE) Conference. Minneapolis: University of Minnesota Printing Services, 2000.

“Focusing on Information Sources: for Delaware’s Developmental Disabilities Community,” with Donna Bacon and Robert Wilson, April 1996.

“TQM and Focus Groups: Implementation Factors to Consider,” paper presented at the Region IV American Society for Public Administration Conference, Virginia Beach, Virginia, September 1995.

“State Tort Law: Determining the Comparative Effects of Local Government Immunity,” Doctoral Dissertation, University of Delaware, May 1993.

“Delaware Infrastructure Financing Facts,” with Brian Sullivan, and Stephanie Seramone, April 1993.

“Beebe Medical Center Parking Study,” Vance Kane (lead) with Eric Jacobson, and P.Prabhu, June 1992.

“Building a Competitive Delaware: Infrastructure Financing Facts,” Vance Kane (lead) with P. Prabhu, April 1992.

“1992 M.P.A. Interns: A Guide to Who They Are & What They Can Do for You,” March 1992.

“Homelessness and Mental Illness: A Field Study,” Delaware Household Survey, College of Urban Affairs & Public Policy, University of Delaware, 1986.

“Prevalence Rates and Service Needs of Handicapped Citizens in New Castle County,” with Steven Groff, Delaware Household Survey, College of Urban Affairs & Public Policy, University of Delaware, 1986.
 
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SELECTED PRESENTATIONS
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“Women’s Leadership Development,” International Leadership Association Annual Meeting, Miami, Fla., November 4, 2001.

“Leadership in Higher Education: Lessons in Designing a Leadership Development Model,” Women in Higher Education (WIHE) Conference, Minneapolis, Minn., March 27, 2000.

“Policy Forums: A Model for Engaging the Community,” Regional MAC-LINC meeting, Doyestown, Pa., November 16, 1999.

“Leadership Development for Public Officials: The Women’s Leadership Project,” presented at the 1996 Southern Consortium of University Public Service Organizations Annual Meeting, Chapel Hill, N.C., March 15, 1996.

“Developing Women Leaders,” presented at the European Women’s Management Development Network Eleventh Annual Conference, Philadelphia, Pa., June 9, 1995.

“Using Focus Groups to Assess Customer Satisfaction,” presented at the Delaware Public Service Seminar: Enhancing Performance Through Quality Initiatives, Newark, Del., May 17, 1995.

“Customer Feedback Techniques: Focus Groups,” presented at the 1995 Southern Consortium of University Public Service Organizations Annual Meeting, St. Michaels, Md., March 10, 1995.

“How to Play it Smart with Risks: Managing Government Liabilities,” presented at the American Society for Public Administration (ASPA) Region IV Conference, Pittsburgh, Pa., September 27, 1990.

“Assessing and Managing Risk: Some Practical Advice,” presented at the Mid-Atlantic Recreational Beaches Liability Workshop, May 11, 1990.

Workshop: Risk management training given to the University of Delaware Risk Management Committee, January 11, 1990.

“Risky Business: Risk Management and Municipal Liability Reduction,” dinner speaker for Sussex County Association of Towns, December 6, 1989.

“An Introduction to Risk Management: Some Practical Advice,” a talk given at First Institute for Local Government Leaders, October 26, 1989.
 
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