photo of Kathy Murphy

Kathleen M. Murphy - Bio

Policy Scientist (Coordinator, Conflict Resolution Program);
Secondary Faculty Appointment (School of Public Policy & Administration)

kmmurphy@udel.edu e-mail
302-831-2927 phone/voice-mail
302-831-0450 fax

177 Graham Hall | University of Delaware | Newark, Delaware 19716-7380

Education | Research and Professional Interests | Experience | Honors | Memberships | Courses Taught | Training Programs Developed | Selected Presentations | Publications and Reports

go to top of pageEducation

MPA, University of Delaware 2000, Human Resource Management

BS, Goldey Beacom College (Wilmington, Del.) 1983, Business Administration: Management and Marketing

go to top of pageResearch and Professional Interests

organizational development and organizational change, systems change and systems design, effective dispute resolution, collaborative problem-solving, communication, and teamwork

go to top of pageExperience

2008-Present
Policy Scientist and Coordinator, Conflict Resolution Program, Institute for Public Administration, University of Delaware

2004-2008
Associate Policy Scientist and Coordinator, Conflict Resolution Program, Institute for Public Administration, University of Delaware

2000-2004
Assistant Policy Scientist and Coordinator, Conflict Resolution Program, Institute for Public Administration, University of Delaware

1994-2000
Staff Associate, Conflict Resolution Program, Institute for Public Administration, University of Delaware

1987-1992
Environmental Consultant, Winsor Associates (Ardmore, Pa.)

1990-1992
Mediator, Community Dispute Settlement Program of Delaware County (Media, Pa.)

go to top of pageHonors

Pi Alpha Alpha, National Honor Society, 2002

Henry R. Folsom Award, for outstanding analytical paper, 2001

go to top of pageMemberships

Maryland Program for Mediator Excellence, 2012

Office of Women in Higher Education, ACE Network, member 2011-present

Delaware Elder Mediation Services, board member, 2011-present

National Coalition for Dialogue & Deliberation, 2011-present

Association for Conflict Resolution (ACR), 2001-present

Delaware Conflict Resolution Network, 2008-present

ACR Greater Delaware Valley Chapter, 2005-present

Association for Supervision and Curriculum Development (ASCD), 2002-present

Conflict Resolution Education Network (CREnet), 1999-present

The National Association for Community Mediation (NAFCM), member, 1999-present

The American Society for Public Administrators (ASPA), member, 1998-present

Delaware Association of Public Administrators (DAPA), member, 1998-present

go to top of pageCourses Taught

UAPP 461–Conflict Resolution and Collaborative Negotiation

UAPP667–Collaborative Leadership

UAPP621–Conflict Resolution

EDUC667–Discipline and Classroom Management

go to top of pageTraining Programs Developed

Dealing with Difficult People

Basic Mediation Training

Advanced Mediation Training

Conflict Resolution for Leaders

Effective Communication and Collaboration Skills

Teams and Cross-Cultural Communication

Conflict Resolution Skills for Home and Work

Building Collaboration in IEP Meetings

Making Public Involvement More Effective

Conflict Resolution and Team Skills

Leading Effective IEP Meetings

Introduction to Facilitation and Meeting Design

go to top of pageSelected Presentations

“Introduction to Conflict Resolution Styles,” Office of Women in Higher Education, Wilmington University, September 2012.

“Effective Project Management,” Southern Consortium of University Public Service Organization 2013 Annual Conference, Baltimore, Md., April 2013.

“Collaborative Governance and Civic Engagement from a University Center’s Perspective,” Policy Consensus Initiative (PCI) Workshop for University Centers, Jupiter, Fla., May 2007.

“Collaborative Governance and Civic Engagement from a University Center’s Perspective,” Southern Consortium of University Public Service Organizations 2007 Annual Conference, Baltimore, Md., April 2007.

“Special Education Mediation – The Delaware Model,” Inter-American Summit on Conflict Resolution in Education at Cuyahoga College, Cleveland, Ohio, March 2007.

“Conflict Resolution and the Importance of Collaboration,” Delaware Women’s Leadership Group, February 2007.

“Defining and Marketing IEP/IFSP Meeting Facilitation Services/Programs,” Consortium for Appropriate Dispute Resolution in Special Education (CADRE) Fourth National Symposium on Dispute Resolution in Special Education, Washington, D.C., December, 2006.

“Expanding the Conflict Resolution Continuum:  The Design and Delivery of an Effective IEP Meeting Facilitation System,” National Symposium on IEP Facilitation for CADRE (Consortium for Appropriate Dispute Resolution in Special Education, Eugene, Ore., October 2005.

“Facilitating Effective IEP Meetings,” CADRE (Consortium for Appropriate Dispute Resolution in Special Education), Washington, D.C., December 2004.

“Resolving Conflict in Special Education: IEP Facilitation Skills,” Vermont Council for Exceptional Children and the Vermont Department of Education, Burlington, Vt., May 17, 2004.

“Facilitating an Effective IEP Meeting,” Phoenix, Ariz., March 2004.

“Appropriate Dispute Resolution Methods Used by Public Authorities in the USA,” Funded by the National Association of Schools of Public Affairs and Administration (NASPAA) for the Siberian Academy for Public Administration, Novosibirsk, Russia, November 10-15, 2003.

go to top of pagePublications and Reports

Conflict Resolution Education Activity Calendar 2011-2012, third edition, co-author and co-editor with Mapping Change, Inc., published through the Conflict Resolution Education in Teacher Education initiative, August 2011.

HR 4223 Academic, Social and Emotional Learning Act, lead sponsor CASEL, statewide snapshot contributor, July 2011.

Supporting the IEP Process, Brookes Publishing, book contributor, June 2011.

“National Best Practices for Charter High Schools,” Campus Community Schools, co-author Marcia Scott, August 2007.

“Updating Delaware High School Graduation Requirements Focus Group Report,” Delaware State Board of Education, co-author Fran Fletcher, April 2006.

“Appropriate Dispute Resolution Methods Used by Public Authorities in the USA,” Siberian Academy for Public Administration, Intermediation in Labor Relations Resolution Conference, Novosibirsk, Russia, November 2003.

Alternative Dispute Resolution Directory for the State of Delaware, 2001-2002, a first-of-its-kind in Delaware, this directory was prepared in collaboration with Frances Haug, CRP staff associate, the Delaware Federation for Dispute Resolution and the Delaware Bar Association.

”Independent Living Services Strategic Plan for the State of Delaware,” Department of Health and Social Services, Division for the Visually Impaired, co-authors Kathryn Denhardt, Ph.D., and Frances Haug, September 2001.

“The Fragile Consensus: Exploring the Ethical Obligations of Society and Advocates to Persons with Disabilities,” written in collaboration with Kathryn G. Denhardt and Michael Gamel-McCormick, July 2001.

Hawaii Department of Education Report, an in depth look at how the state of Hawaii might adapt collaborative educational models used in Delaware, co-author Martha Toomey, February 2000.

“Establishing ‘Buy-In’ for Conflict Resolution in Schools: the Art of Pre-Training Design,” co-author Marina Piscolish, July 1996.

Guide to Conflict and Dispute Resolution Programs in Delaware, written in collaboration with The Delaware Center for Justice, Inc. May, 1996.