kwian@udel.edu e-mail
302-831-2927 phone/voice-mail
302-831-0450 fax
177 Graham Hall | University of Delaware | Newark, Delaware 19716-7380
Education | Research and Professional Interests | Experience | Honors | Memberships | Courses Taught | Training Programs Developed | Selected Presentations | Publications
EducationMPA, University of Delaware 2000, Human Resource Management
BS, Goldey Beacom College (Wilmington, Del.) 1983, Business Administration: Management and Marketing
Research and Professional Interestsorganizational development and organizational change, systems change and systems design, effective dispute resolution, collaborative problem-solving, communication, and teamwork
Experience2008-Present
Policy Scientist and Coordinator, Conflict Resolution Program, Institute for Public Administration, University of Delaware
2004-2008
Associate Policy Scientist and Coordinator, Conflict Resolution Program, Institute for Public Administration, University of Delaware
2000-2004
Assistant Policy Scientist and Coordinator, Conflict Resolution Program, Institute for Public Administration, University of Delaware
1994-2000
Staff Associate, Conflict Resolution Program, Institute for Public Administration, University of Delaware
1987-1992
Environmental Consultant, Winsor Associates (Ardmore, Pa.)
1990-1992
Mediator, Community Dispute Settlement Program of Delaware County (Media, Pa.)
HonorsPi Alpha Alpha, National Honor Society, 2002
Henry R. Folsom Award, for outstanding analytical paper, 2001
MembershipsAssociation for Conflict Resolution (ACR), 2001-present
Delaware Conflict Resolution Network, 2008-present
ACR Greater Delaware Valley Chapter, 2005-present
Association for Supervision and Curriculum Development (ASCD), 2002-present
Conflict Resolution Education Network (CREnet), 1999-present
The National Association for Community Mediation (NAFCM), member, 1999-present
The American Society for Public Administrators (ASPA), member, 1998-present
Delaware Association of Public Administrators (DAPA), member, 1998-present
Courses TaughtUAPP667–Collaborative Leadership
UAPP667–Conflict Resolution
EDUC667–Discipline and Classroom Management
Training Programs DevelopedEffective Communication and Collaboration Skills
Introduction to Conflict Resolution Skills
Teams and Cross-Cultural Communication
Conflict Resolution Skills for Home and Work
Building Collaboration in IEP Meetings
Making Public Involvement More Effective
Conflict Resolution and Team Skills
Leading Effective IEP Meetings
Introduction to Facilitation and Meeting Design
Positive and Effective Training Techniques
Selected Presentations“Collaborative Governance and Civic Engagement from a University Center’s Perspective,” Policy Consensus Initiative (PCI) Workshop for University Centers, Jupiter, Fla., May 2007.
“Collaborative Governance and Civic Engagement from a University Center’s Perspective,” Southern Consortium of University Public Service Organizations 2007 Annual Conference, Baltimore, Md., April 2007.
“Special Education Mediation – The Delaware Model,” Inter-American Summit on Conflict Resolution in Education at Cuyahoga College, Cleveland, Ohio, March 2007.
“Conflict Resolution and the Importance of Collaboration,” Delaware Women’s Leadership Group, February 2007.
“Defining and Marketing IEP/IFSP Meeting Facilitation Services/Programs,” Consortium for Appropriate Dispute Resolution in Special Education (CADRE) Fourth National Symposium on Dispute Resolution in Special Education, Washington, D.C., December, 2006.
“Expanding the Conflict Resolution Continuum: The Design and Delivery of an Effective IEP Meeting Facilitation System,” National Symposium on IEP Facilitation for CADRE (Consortium for Appropriate Dispute Resolution in Special Education, Eugene, Ore., October 2005.
“Facilitating Effective IEP Meetings,” CADRE (Consortium for Appropriate Dispute Resolution in Special Education), Washington, D.C., December 2004.
“Resolving Conflict in Special Education: IEP Facilitation Skills,” Vermont Council for Exceptional Children and the Vermont Department of Education, Burlington, Vt., May 17, 2004.
“Facilitating an Effective IEP Meeting,” Phoenix, Ariz., March 2004.
“Appropriate Dispute Resolution Methods Used by Public Authorities in the USA,” Funded by the National Association of Schools of Public Affairs and Administration (NASPAA) for the Siberian Academy for Public Administration, Novosibirsk, Russia, November 10-15, 2003.
Publications“National Best Practices for Charter High Schools,” Campus Community Schools, co-author Marcia Scott, August 2007.
“Updating Delaware High School Graduation Requirements Focus Group Report,” Delaware State Board of Education, co-author Fran Fletcher, April 2006.
“Appropriate Dispute Resolution Methods Used by Public Authorities in the USA,” Siberian Academy for Public Administration, Intermediation in Labor Relations Resolution Conference, Novosibirsk, Russia, November 2003.
Alternative Dispute Resolution Directory for the State of Delaware, 2001-2002, a first-of-its-kind in Delaware, this directory was prepared in collaboration with Frances Haug, CRP staff associate, the Delaware Federation for Dispute Resolution and the Delaware Bar Association.
”Independent Living Services Strategic Plan for the State of Delaware,” Department of Health and Social Services, Division for the Visually Impaired, co-authors Kathryn Denhardt, Ph.D., and Frances Haug, September 2001.
“The Fragile Consensus: Exploring the Ethical Obligations of Society and Advocates to Persons with Disabilities,” written in collaboration with Kathryn G. Denhardt and Michael Gamel-McCormick, July 2001.
Hawaii Department of Education Report, an in depth look at how the state of Hawaii might adapt collaborative educational models used in Delaware, co-author Martha Toomey, February 2000.
“Establishing ‘Buy-In’ for Conflict Resolution in Schools: the Art of Pre-Training Design,” co-author Marina Piscolish, July 1996.
Guide to Conflict and Dispute Resolution Programs in Delaware, written in collaboration with The Delaware Center for Justice, Inc. May, 1996.
