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E-Government Resources

IPA fosters the belief that, in this day and age, all 57 municipalities in Delaware are capable of having a web presence (at some level) and that the ability of doing city/town business, or at the very least finding city/town information, “24/7” is something that citizens have come to expect and will value. The 29 Delaware municipalities that are now online should be working to continually improve the services provided to their citizens, while the rest should develop an e-government plan.

In an effort to help address the web-development needs of local government, IPA’s web specialist Mark Deshon has created a page of resource presentations, links, and downloadable documents related to web development and e-government (www.ipa.udel.edu/localgovt/training/web/). One particular document of interest is “Electronic Government 2004,” the latest survey results from the International City/County Management Association (ICMA).

In October Mark presented an update on Delaware municipal websites at the Institute for Local Government Leaders in Rehoboth Beach. Feedback received indicated the need for more communication about strategies and best practices. To this end, a Local Government Training workshop on April 25 will be devoted to municipal website planning, design, implementation, and maintenance. See www.ipa.udel.edu/events.html to register.

Mark Deshon is IPA’s staff resource to local governments as a consultant and/or trainer. Please contact him directly (deshon@udel.edu, 302-831-4954) to discuss your town’s needs.

For more information contact Julia O'Hanlon at 302-831-6224.