Local E-Government Development Resources
 This purpose of this page is to provide information, links, documents, and training presentations to assist local governments with issues of online information and service delivery to their citizens, potential residents, business community, and others, particularly as it pertains to website planning, development, analysis, and maintenance. IPA fosters the belief that, in this day and age, all 57 municipalities in Delaware are capable of having a web presence (at some level) and that the ability of doing city/town business, or at the very least finding city/town information, 24/7 is something that citizens have come to expect and will value.
For more information or to set up a consulting/training contract with IPA, contact Mark Deshon by phone (302-831-4954) or e-mail.
 Presentation Resources
"Municipal E-Government Update" - presented at the Delaware Institute for Local Government Leaders, Rehoboth Beach, Del., October 2004
"Municipal E-Government Analysis: An In-Class Overview" - presented in UAPP803 class 
(Seminar in Public Administration), University of Delaware, Newark, Del., November 16, 2004
"Serving the Public On-Line: Municipal Examples Nationwide, What Delaware Cities and Towns Offer, Making Municipal Homepages Effective" - presented at the Delaware Institute for Local Government Leaders, Rehoboth Beach, Del., October 2001
Sample Web content form (Microsoft Word)
Links
UseIt.com (Jakob Nielsen's web development site that focuses on usability)
Delaware League of Local Governments Current Delaware Municipal and County Websites
GovOffice.com (providing Web development solutions for government, in alliance with ICMA and the League of Minnesota Cities, in conjunction with Microsoft and GovPartner)
Center for Digital Government (information technology policy, trends, and opportunities in state and local government)
Delaware.gov (Center for Digital Government's top-rated state e-government website in 2005 - see CDG's 2005 awards page for full list)
Ft. Collins, Colorado (Center for Digital Government's top-rated municipal e-government website in 2004 - see CDG's 2004 awards page for full list)
Resources in Portable Document Format (PDF) 
Links in this section will allow viewing/downloading files and are indicated with a icon.
Are we there yet?, an article by Kim Patrick Kobza on Citizen Interaction in E-Government Initiatives from the Neighborhood America website (780KB - PDF)
Electronic Government 2004 (Results of the ICMA 2004 E-Government Survey)
published in 2004 (408KB - PDF)
Electronic Government 2002 (Results of the ICMA 2002 E-Government Survey)
published in 2002 (60KB - PDF)
Is Your Government Plugged In? (Highlights of the PTI/ICMA 2000 E-Government Survey)
published February 2001 (44KB - PDF)
Cities on the Internet: E-Government Applied - Executive Summary
published by the Civic Resource Group in August 2001 (532KB - PDF)
Untangle the Web: Delivering Municipal Services Through the Internet
published by SUNY Albany's Center for Technology & Government in June 2001 (1.2MB - PDF)
The Delaware Freedom of Information Act (FOIA)
published November 2001 (242KB - PDF)
GovOffice.com's Web Creator - a low-cost, online development solution (228KB - PDF)
GovOffice.com's Best Practices - a resource companion to Web Creator (276KB - PDF)
DHCC Web Project Development Report - a case study with a state agency (1.3MB - PDF)
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