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Presentation

"Municipal E-Government Update"

10/28/04  presenter: Mark Deshon

This presentation was given at the 16th Delaware Institute for Local Government Leaders, which was sponsored by the University of Delaware Institute for Public Administration, in cooperation with the Delaware League of Local Governments, the Sussex County Association of Towns (SCAT), and the Delaware Association of Town Managers.

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PRESENTATION CONTENTS

Municipal E-Government Update Delaware Municipal Websites: 2001 State of Local Websites in 2001 Size Matters? State of Local Websites Today Dewey Beach's Modest Update Middletown's Facelift Harrington's Clean, New Approach Smyrna's Attractive, New Look Dover: Delaware's "Flagship" Site A Closer Look at Dover's Homepage Dover's Website: Strengths Dover's Website: Ways to Improve

E-Government Levels of Complexity Local Publishing-Level Features Local Interaction-Level Features Local Transaction-Level Features State of Local Websites in 2004 Traits of a Successful Website First Impressions are Critical Local Homepages at a Glance Local Homepages at a Glance (continued) The "HOME RUN" Website Online Resources IPA Staff Resource

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